Bast Casino Privacy Policy — Our Commitment to Keeping Your Data Safe

📖 1. Introduction

Bast Casino (referred to herein as "we", "us", or "the Platform") is an internationally licensed online gaming and betting platform. This Privacy Policy explains how we collect, store, use, and protect your personal information.

By accessing this page or creating an account at Bast Casino, you agree to this Privacy Policy. This policy should be read alongside our Terms and Conditions.

We believe transparency is the foundation of trust. That's why we've written this privacy policy in plain, easy-to-understand language — so every member knows exactly what we do with their information.

📂 2. What Information We Collect

Bast Casino collects various types of information from you. This data falls into two broad categories — what you provide directly, and what our system collects automatically.

📡 3. How We Collect Your Information

We collect your information through several methods:

• Directly from you: When you fill out a registration form, submit KYC documents, make a payment, or contact support.
• Automatically: When you use the site, technical information is collected through cookies and tracking technologies.
• From Third Parties: Information may be received from identity verification services, payment processors, or fraud prevention agencies.
• Social Media Login: If you log in using a social media account, basic profile information may be retrieved from that account.

🎯 4. How We Use Your Information

Bast Casino uses the data collected under this privacy policy strictly for its stated purposes. We never misuse your information.

• Creating and managing your account.
• Verifying your identity (KYC) and confirming your age.
• Processing transactions and ensuring financial security.
• Providing customer support.
• Preventing fraud and money laundering.
• Fulfilling legal obligations.
• Delivering a personalized gaming experience.
• Sending promotional offers (subject to your consent).
• Monitoring responsible gaming behavior.
• Improving platform security and performance.

🤝 5. Data Sharing Policy

Bast Casino does not sell your personal data to third parties. However, in limited circumstances, information may be shared:

Parties with Whom Data May Be Shared:

• Payment Processor: bKash, Nagad, Rocket, and others — for processing transactions.
• Identity Verification Service: To complete the KYC process.
• Fraud Prevention Service: To detect and identify illegal activity.
• Law Enforcement Agencies: To assist with legal orders or investigations.
• Game Provider: Limited technical data required to operate games.

We have data privacy agreements in place with all third-party organizations, and they may not use your information without our authorization.

🛡️ 6. Security Measures

Bast Casino follows industry-leading security standards to protect your data. Our security measures include:

• SSL/TLS Encryption: Every connection to the site is secured with 256-bit SSL encryption.
• Data Encryption: All stored sensitive data is encrypted.
• Firewall Protection: Advanced firewalls block unauthorized access.
• 24/7 Security Monitoring: Our security team monitors systems around the clock.
• Regular Security Audits: Independent third-party experts conduct regular security audits.
• Limited Access: Only authorized personnel can access data on a need-to-know basis.
• Two-Factor Authentication: Mandatory two-factor authentication for all staff.

🍪 7. Cookie Policy

Bast Casino uses cookies on its website. Cookies are small text files stored in your browser that help enhance your experience.

Types of Cookies We Use:

• Essential Cookies: Required for login sessions and site security. These cannot be disabled.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To understand how the site is used — no personal data is collected.
• Marketing Cookies: For personalized advertising — you can turn this off.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect certain site functionality.

🗄️ 8. Data Retention Period

We retain your data only for as long as necessary — no longer. Different types of information are subject to different retention periods:

• Account Information: For as long as your account is active, and for 5 years after it is closed.
• Financial Information: A minimum of 7 years as required by law.
• KYC Documents: 5 years after account closure.
• Communication Records: For up to 2 years after your last interaction.
• Technical Logs: Up to 1 year.

Data may be retained beyond the periods mentioned above if required by legal obligations or dispute resolution.

⚖️ 9. Your Rights

As a Bast Casino member, you have several important rights over your own data:

To exercise these rights privacy@bastcasino.ws-email us and we will respond within 30 days.

🔞 10. Minor Protection

Bast Casino is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

• Age verification is carried out at the time of registration.
• Age is re-confirmed during the KYC process.
• Any account suspected of belonging to a minor will be suspended immediately.
• Any data found to belong to a minor is deleted immediately.

🔄 11. Policy Updates

Bast Casino may update this privacy policy as needed. For significant changes, we will:

• We will send a notice to your registered email.
• We will display a notice at the top of the site.
• We will note the date of any updates to this page.

Continued use of the site after any changes constitutes your acceptance of the updated policy. We recommend checking this page regularly.

📬 12. Contact Us

For any privacy-related questions, requests, or complaints, please get in touch with us:

• 📧 Privacy Contact Email: privacy@bastcasino.ws
• 📧 General Support: support@bastcasino.ws
• 💬 Live Chat: Chat button at the bottom right of the site.

Our privacy team typically responds within 72 hours. For urgent matters, please reach out via live chat.